Study

A US study has shown that adjusting the amount of daylight and view improves the performance of office workers.

About study

✓ Productivity

Title:

Windows and Offices: A Study of Office Worker Performance and the Indoor Environment

Author: Lisa Heschong California Energy Commission
Date: 20. October 2003
Source: https://newbuildings.org/wp-content/uploads/2015/11/A-9_Windows_Offices_2.6.101.pdf
PDF: Windows and Offices.PDF

Brief summary

The two separate studies conducted in the Sacramento Municipal Utility District (SMUD) focused on the performance of office workers under varying environmental conditions. The first study measured the time it took for 100 call center employees to handle each call, while the second study evaluated the cognitive performance of 200 other office workers using a series of cognitive function tests. Both studies found that better access to natural light, including views of windows, correlated with improved performance. Key factors influencing performance included the level of daylight exposure and ventilation quality. These studies highlight that indoor environmental conditions can have a significant, measurable impact on office workers' performance.

Daylight levels were found to be significantly and positively associated with better performance on tests of mental function and attention.

In the first study it was confirmed that increasing the level of daylight led to a 13% improvement in performance on the ‘numbers backwards’ test. The results of the second study confirmed the link between poor levels of daylight and reduced performance of call centre staff.

Better visibility, and associated better access to sunlight, was linked to better performance of office workers

Call centre workers handled calls 6 to 12% faster if they had a view outside than those who did not. Cognitive function and memory have been found to improve by 10-25% in office workers with a view. Conversely, increased fatigue was correlated with lack of view of the window.

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